Enterprise Wide Systems
Dream or Disaster


Growth of integrated systems including SAP, Baan, Oracle, and PeopleSoft have been explosive over the past four years. SAP's pioneering R/3 software sold a mere 39 copies in 1992. By the end of 1996, over 9,000 customer installations had been attained. But what have been the costs, and did any firm envisage the true complexity of such an implementation? In this Briefing, we discuss the rationale for such systems, the challenges they invoke, and provide clear action steps companies have taken, and need to take, to overcome these challenges.


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